ind168Terms of Use

We at ind168 operate a regulated gaming and sportsbook platform accessible to users in jurisdictions where local law permits. These Terms of Use set out the conditions under which you access our services, create an account, deposit and withdraw funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), and participate in our live-dealer tables, sportsbook markets covering Liga 1, Piala AFF, and other tournaments, and slot games.

Our platform is designed for entertainment purposes and operates with strict compliance to regional regulations. By using ind168, you acknowledge that you are of legal age in your jurisdiction, that you have read and understood these terms, and that you accept full responsibility for verifying your local legal status before accessing our services. We retain the right to modify these terms at any time; changes take effect when posted to our website or app, and your continued use constitutes acceptance.

This document outlines your rights and obligations, our commitments to data protection and fair play, our dispute-resolution process, and our jurisdiction-restricted access policy. If you have questions about any term, our support team in Jakarta, Surabaya, Bandung, Medan, and Semarang is available to clarify our policies.

Account Opening and Eligibility

When you create an account on ind168, we require that you provide accurate, complete, and truthful information. You must be of legal age to gamble in your jurisdiction—typically 18 or older, though some regions have higher thresholds. We do not knowingly accept accounts from minors or from individuals residing in jurisdictions where our services are prohibited by law. You are solely responsible for verifying your eligibility before registering.

After account creation, we require identity verification (KYC—Know Your Customer) before deposits or withdrawals are permitted. You will submit a valid government-issued ID, proof of address dated within three months, and a selfie holding your ID. Our verification team reviews these documents within 1–2 business days. Accounts that fail verification are suspended pending additional information or permanent closure. We undertake to handle all personal data according to our Privacy Policy and applicable data-protection laws.

Each person may hold only one active account on ind168. We monitor for duplicate accounts, fraudulent registrations, and related accounts belonging to the same individual or household. Violation of this rule results in immediate account suspension and confiscation of any balance. You agree to notify us immediately of any unauthorised access to your account or suspected security breach.

Deposits, Withdrawals, and Payment Methods

Deposits via ind168 are processed through our integrated payment gateways: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Minimum and maximum deposit amounts vary by method and your account status; these limits are displayed in the cashier before each transaction. Deposits are final—once completed, funds cannot be reversed except in cases of technical error or fraud, in which case we will investigate and refund at our sole discretion.

Withdrawals are processed back to the payment method you used to deposit, or to an alternative method on file after verification. Withdrawal requests are subject to a standard verification window to prevent fraud and money-laundering. Processing times vary by payment provider—e-wallets typically settle within 1–2 hours, bank transfers within 1–2 business days. We charge no withdrawal fees on our side, though your bank or wallet provider may apply their own charges. Withdrawals may be declined if we detect suspicious activity or if your account contains disputed winnings pending investigation.

E-wallet methods: mobile banking, local payment, online payment, e-wallet, mobile banking offer subject to verification and fast payouts. local payment unifies bank-to-wallet transfers at any participating institution.
Bank transfers: online payment, e-wallet, mobile banking, local payment direct transfers available. Processing depends on your bank's settlement schedule.
Minimum deposit: Varies by method; typically our welcome offer–50,000. Maximum deposit subject to account verification tier and provider limits.
Withdrawal verification: All withdrawals subject to fraud check and KYC compliance. Declined withdrawals are refunded to your account balance.

Bonus and Promotional Offers

We at ind168 periodically offer bonuses, free bets, cashback, and loyalty rewards. These offers are optional and subject to specific terms displayed in the promotion announcement and app notifications. Bonuses are credited to your account balance but may carry playthrough or wagering requirements before they can be withdrawn as cash. Bonuses expire if not used within the stated timeframe, and we reserve the right to withdraw unused bonus funds at our discretion.

Bonus abuse—such as claiming multiple bonuses across accounts, exploiting glitches, or converting bonuses to cash through low-risk betting—will result in forfeiture of bonus funds and potential account suspension. We monitor all bonus activity and reserve the right to modify or cancel any bonus promotion at any time. Bonuses are non-transferable and cannot be combined with other offers unless explicitly stated.

Holiday bonuses: During Idul Fitri, Idul Adha, Imlek, Nyepi, and Liga 1 / Piala Indonesia tournament periods, ind168 may offer enhanced bonuses. Terms for seasonal offers are announced in advance and are subject to the same abuse-prevention policies.

User Conduct and Account Restrictions

You agree to use ind168 only for lawful purposes and in compliance with these terms and all applicable laws. Prohibited conduct includes but is not limited to: fraud, manipulation, money laundering, accessing the platform from prohibited jurisdictions, using automated tools or bots, self-harm statements, harassment of other users or staff, and circumventing our security measures. Violation of any prohibition may result in immediate account suspension, balance forfeiture, and referral to law enforcement.

We reserve the right to refuse service to any user at any time without cause. If your account is suspended, you may request an explanation from our support team, but we are not obligated to reinstate your account or refund any balance. Account disputes are handled through our standard dispute-resolution process outlined below.

Dispute Resolution and Our ind168 Support Process

If you believe there is an error in your account balance, a betting result, or a withdrawal, contact our support team via email or in-app chat. We undertake to respond to all support tickets within 24 business hours. Our team will investigate the issue, review our game logs and transaction records, and provide a determination. If you disagree with our determination, you may escalate to our senior management team for a final review.

We do not guarantee resolution of disputes in your favour. Our game results and odds are final once confirmed by our systems. In cases of technical malfunction (e.g. incorrect odds displayed, system crash during a transaction), we will investigate and make a fair determination based on the evidence available. Disputes must be raised within 30 days of the incident; claims raised after 30 days are time-barred and will not be considered.

Jurisdiction-Restricted Access and Legal Compliance

Our services are available only in jurisdictions where local law permits. We do not offer access to users in jurisdictions where online gaming is prohibited. You are solely responsible for verifying that your access and use of ind168 complies with your jurisdiction's legal requirements. We undertake to enforce geographic restrictions using IP detection, VPN blocking, and account verification; however, no system is perfect, and bypassing our restrictions is prohibited and may result in account closure and balance forfeiture.

These Terms of Use are governed by the laws of the jurisdiction in which ind168 is licensed and operated. Any disputes arising from these terms or your use of our platform shall be subject to the courts and dispute-resolution mechanisms of that jurisdiction. By using ind168, you consent to this jurisdictional framework.

Our ind168 Commitments and Your Responsibility

We at ind168 are committed to fair play, data protection, and transparent operations. Our games use certified random-number generators, our live-dealer broadcasts are recorded and auditable, and our payment processing is secured by industry-standard encryption. We do not manipulate odds, rig results, or engage in deceptive practices. Our support team is available to assist with account issues, payment questions, and game rules in English and local languages.

You are responsible for protecting your account credentials, monitoring your account activity, and keeping your contact information current. You agree that any activity conducted under your login is your responsibility, regardless of whether you authorised it. We recommend using strong, unique passwords and enabling two-factor authentication if available. You also acknowledge that gambling carries financial risk, and you assume full responsibility for your decisions to deposit, wager, and withdraw funds on ind168.

Access to our services is available only where local law permits. If you have any questions about these terms, contact our support team through the ind168 app or website. By continuing to use ind168, you confirm your acceptance of these Terms of Use and our Privacy Policy.